Industry

Automotive

Client

Mercedes Benz AG

The Power of Automation with Mercedes Benz Sales Transaction System

Main Project Image
Main Project Image
Main Project Image

Driving Simplicity: Automating the Vehicle Buying Journey

Overview 🔍 Mercedes Benz AG Sales Transaction System (STS) is an online vehicle reservation platform for Mercedes-Benz agents. Its main aim is to make vehicle sales and reservations smoother for its customers. The STS is designed to also connect with the brand’s e-commerce system. I collaborated in a cross-functional product team, working closely with designers, product owners, managers, and developers in an agile environment. Contribution 🤝 • Collaborated with product owners and managers to refine and optimize the STS UX and designs during sprints. • Tailored solutions for country specific requirements across markets like Turkey, Malaysia, Thailand, and Mexico. • Managed the transition from Sketch to Figma and updating the design system (by Mercedes Benz IO HQ) ensuring all project blueprints were up to - date. • Persuaded the STS team to adopt Figma for collaboration (product owners, managers and developers). Impact 🚀 • Made processes faster and easier by automating manual tasks. E.g Vehicle resevation and transaction • Improved customer satisfaction by creating a smoother and more efficient purchase experience. • Eliminated stock and reservation errors and increased operational accuracy across markets. • Migrating to Figma has promoted transparency and pushed for a colloborative culture within the team. It also acts as 'a source of truth'.

Project Gallery Image for 50% width of the screen #1
Project Gallery Image for 50% width of the screen #1
Project Gallery Image for 50% width of the screen #1
Project Gallery Image for 50% width of the screen #1
Project Gallery Image for 50% width of the screen #1
Project Gallery Image for 50% width of the screen #1
Project Gallery Image for 50% width of the screen #2
Project Gallery Image for 50% width of the screen #2
Project Gallery Image for 50% width of the screen #2